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Each time you frantically search for files, can’t find your log-ins, forget to send an invoice, have a million back and forth emails with potential clients…

You are LOSING time in YOUR BUSINESS AND LIFE. And it keeps your business from growing.

If you keep pushing getting systems and processes to the bottom of your list, you just might be building a business of your nightmares.

As your business grows, you will get to the point where those little everyday annoyances grow into a huge weight preventing you from growing.

LET’S GET YOU STARTED BUILDING A STRONG FOUNDATION THAT WILL SUPPORT YOU IN YOUR BUSINESS DREAMS.

Because business operations is ALL THE THINGS in your business, I’ve divided business operations into six essential categories to give you a structure to help you easily start building and optimizing your business operations.

Get an overview of the full framework and find more resources for each category in the Hustle Happier Hub Of Operations.


THE 6 ESSENTIALS OF BUSINESS OPERATIONS


TOOLS

Tools are what helps to drive and connect the other categories together. That’s why it’s in the center.

Tools are an important component to running your business, even a pen and paper is a tool; your laptop is a tool. You can’t run a business without them. It’s important to look for tools that integrate with each other, that fit your budget and most importantly you will use.

OFFERS

You have to sell something to have a business, right? You have to be making money somehow, otherwise you don’t have a business. 

Your offers are anything you sell and the process of how you sell it/deliver it. Your sales process, your service delivery, client management, even testimonials.

MARKETING

Marketing is anything that you do in your business to try to get those clients. 

Marketing includes things like your content strategy (blogging/podcasting/video), email marketing, social media… anything that you create to promote your business. It’s Important that you document your efforts and processes for marketing your business so you can repeat successes, understand what is actually driving clients to you, and save time.

STRATEGIC PLANNING

Strategic planning is data tracking, reviewing, and evaluating goals and any of your planning systems. Strategic planning is the big picture that guides your day-to-day operations. 

Strategic planning is all about making sure you are spending time on things that are making an impact in your business and moving you closer to your goals.

BUSINESS MANAGEMENT

Business Management is the day-to-day operations of your business. Things like projects, scheduling, tasks, to-dos, and client projects. It’s how you guide what you’re doing any given day in your business. 

Understanding what needs to get done and on what schedule, and developing processes and structures around your routine tasks (daily, weekly, monthly, quarterly) to make your business run smoothly.

INFORMATION

Information is your digital files, passwords, inbox management, finance, and legal docs. This category certainly overlaps with the other categories. 

Optimizing this category is all about making sure you aren’t overwhelmed by keeping your digital assets organized. Getting organized with your digital assets will often make other parts of your business flow smoother.